Privacy Policy

Who This Policy Applies To

This Privacy Policy applies to everyone who visits tradeindexhub.com, creates an account, or subscribes to our services.

Information We Collect

• Account Information: Your name and email address when you register
• Payment Information: Subscription payments are processed through JazzCash; we do not store your full card or wallet details on our system
• Learning Data: Course progress, quiz results, and completed lessons
• Technical Data: Browser type, device information, and IP address, collected automatically when you use the website

Why We Use This Information

• To create and manage your account
• To process subscription payments
• To track progress and display quiz results
• To send new lessons, updates, or important notices
• To improve platform performance and security
• To respond to support queries

Cookies and Tracking

Our website uses cookies to provide a better experience, such as maintaining your session and understanding how users interact with the platform. You can manage or disable cookies through your browser settings, though some features may not work properly as a result.

Sharing With Third Parties

We do not sell your data to anyone. Data is only shared in the following situations:

• Payment Processing: With a trusted payment gateway such as JazzCash, solely to complete a transaction
• Analytics Tools: To understand website performance, in general and anonymized form
• Legal Requirements: If legally required by law enforcement or a court order

Data Security

We use reasonable security measures (encryption, secure servers) to protect your data. However, no one can guarantee 100% security over the internet, so we cannot offer an absolute guarantee either.

How Long We Keep Your Data

We retain your data for as long as your account remains active. After your account is deleted, data is removed within a reasonable time, except for data we are legally required to keep (such as payment records).

Your Rights

You have the right to:

• View your data
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing notifications

To exercise any of these rights, please contact our support team.

Privacy of Minors

TradeIndexHub is not intended for individuals who are considered minors under the laws of their country. We do not knowingly collect data from minors.

International Users

If you are using the website from outside Pakistan, please note that your data may be processed on servers located in Pakistan or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a website notice.

Contact Us

For any questions related to privacy or your data, please contact our support team through the website.